Our Survey Capabilities

We conduct targeted, high-quality surveys that help businesses, institutions, and development agencies make informed decisions. Whether you're measuring customer satisfaction or assessing market needs, our experienced agents and robust technology ensure reliable data collection at scale.

Core Survey Types:

• Customer Feedback Surveys: Measure satisfaction, loyalty, and service quality.

• KAP Studies (Knowledge, Attitudes, Practices): Ideal for health, education, and social sectors.

• Market Research Surveys: Understand consumer behavior and market positioning.

• Employee Satisfaction Surveys: Gauge internal morale and organizational engagement.

• Opinion Polls & Political Surveys: Assess public sentiment and voter preferences.

• Health & Social Surveys: Collect community data to inform public programs.

• Product Testing Surveys: Get hands-on feedback from real users.

• Media Consumption Surveys: Learn how and where audiences engage with content.

Advanced Features That Set Us Apart!

SYSMATIXX goes beyond traditional calling techniques with innovative data collection methods that boost response quality and survey engagement:

• Dictator Games-Based Surveys: Integrate behavioral economics into your research.

• Robo Call Messaging: Broadcast key messages to wide audiences effectively.

• Press-1 Interactive Surveys: Collect quick, automated feedback post-message.

• Incentivization (Top-ups/Instant Payments): Encourage participation and improve response rates.

Sectors We Serve

Our CATI survey solutions are tailored to meet the unique needs of a variety of industries:

• Healthcare: For patient satisfaction, awareness campaigns, and behavioral studies.

• E-Commerce & Retail: Understand buyer journeys and delivery experiences.

• IT & Tech Support: Collect feedback on user experience and issue resolution.

• Education:  Capture parent and student insights to improve learning environments.

• Logistics & Courier Services:  Measure delivery service quality and reliability.